If your question isn't answered here, please send me an email and I'll aim to get back to you ASAP.
Unfortunately, In Stitches Yorkshire only ships within the UK.
We aim to despatch products within a couple of days of the order. Exceptions are when In Stitches Yorkshire is closed for the weekend, bank holidays, etc and if we are away on holiday (we will let you know if this is the case).
Products are sent either via Evri or Royal Mail.
Postage and packing are included in the price.
In Stitches Yorkshire is a very small one-woman business run by one person, Bev Mattocks, who also makes all the products. To keep my prices down, I have chosen not to include a shopping cart which is expensive and complicated to run - I'd rather focus on creating beautiful items for my customers to buy! Clicking on the BUY NOW button will take you directly through to STRIPE, the global payment processing platform, where you can securely complete individual purchases. If you wish to purchase another product, click on that product's BUY NOW button in the same way. I will aim to ship multiple purchases together. Any questions, simply send me an email.
Payments are secure and via STRIPE Inc (a leading Irish-American technology company that provides financial services and software to businesses, primarily enabling them to accept online and in-person payments). When you click on the BUY NOW button it takes you through to STRIPE where you complete the purchase securely. In Stitches Yorkshire has no access to your payment methods or details. Any questions, simply send me an email.
In Stitches Yorkshire does not collect customers', users' or visitors' data. Payments are carried out externally through the secure STRIPE platform. Following payment, customers are redirected back to InStitchesYorkshire.co.uk. You can read STRIPE's Cookie Policy here and its Privacy Policy here.
Email me at info@institchesyorkshire.co.uk . I'll get back to you as soon as I can.
Products can be returned for a full refund within 30 days of purchase but they MUST be in the condition they were sent out so they can be sold to another customer. Also, buyers are responsible for paying return postage and keeping a proof of postage in order to receive a refund.
Email me at info@institchesyorkshire.co.uk for a returns address. Buyers are responsible for paying return postage and keeping a proof of postage in order to receive a refund.
Yes - every product on this website has been handmade from scratch by Bev Mattocks of In Stitches Yorkshire. As a result, no two items are the same. Where possible I use upcycled materials like denim jeans and jackets, zips, etc.